SpinLine Terms and Conditions

Welcome to SpinLine Online Casino. These Terms and Conditions govern your access to and use of our website and services. By registering an account with SpinLine, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, you must not use our platform. We reserve the right to amend these terms at any time, and continued use of SpinLine Casino after changes constitutes acceptance of the updated terms.

Company Information and License

SpinLine is owned and operated by GBL Solutions N.V., a company registered in Curacao under company number 155090, with payment processing handled by Techconsult Limited. Our website is operated by a company registered in the Republic of Cyprus, with its principal place of business in Nicosia, Cyprus, while all gambling services are provided by our parent company registered in Curacao. We hold a valid eGaming License issued by the Curacao Gaming Control Board, licence No. OGL/2024/589/0556, and we operate under the regulation of the Government of Curacao.

Eligibility and Registration

To use our services, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. When you search for "spinline casino login" or complete our sign-up form, you agree to provide accurate, current, and complete information. We do not permit registration from residents of a wide list of restricted countries, including but not limited to the United States, United Kingdom, Curacao, Cyprus, France, and many others listed in our full jurisdiction policy. It is your responsibility to confirm that online gambling is legal in your country of residence before creating a SpinLine account.

Each player may hold only one account. We do not allow third-party accounts, and transfers between player accounts are strictly prohibited. If we detect duplicate accounts or fraudulent registration details, we reserve the right to suspend or close the accounts involved and void any related winnings.

Deposits and Withdrawals

We accept a wide range of payment methods including credit and debit cards, bank transfer, e-wallets, cryptocurrency, and G2A Pay. Cash deposits are not accepted. Minimum deposit amounts vary by payment method and are displayed in the cashier at the time of your transaction. Withdrawals are processed only to the same method used for the deposit; where that method is unavailable, we will select an alternative method at our discretion.

Minimum withdrawal amounts depend on the payment channel and currency selected. Maximum withdrawal limits are tied to your loyalty level and apply per transaction, per day, per week, and per month. Only one active withdrawal request is permitted at any given time. Before requesting a withdrawal, you must wager at least three times your deposit amount. If your real-balance bets fall below this threshold, we may charge a commission of up to 10% of the withdrawal amount, or refuse the withdrawal until wagering requirements are met.

Payouts exceeding 2,000 EUR within 24 hours, or 2,300 EUR cumulatively since registration, require completed verification before we release funds. We process withdrawal requests through our finance department, Monday to Friday, 09:00-18:00 GMT+3, following successful verification.

Account Inactivity and Chargebacks

If your account remains inactive for 12 consecutive months with no transactions, we will apply a monthly fee of 5 EUR, and any cashback balance on the account will be cancelled. Should you initiate a chargeback, we will deduct 50 EUR from your account for each notification received in connection with the dispute.

Verification (KYC)

We require identity verification either after a withdrawal request or on demand from our Risk Department. You may be asked to submit a colour copy of your passport or driving licence, both sides of the payment card used for deposit (with the middle six digits and CVV masked), a screenshot of your bank account showing IBAN and BIC, a screenshot of your e-wallet, a selfie holding your identity document, and a utility bill no older than three months. Documents must be submitted within 30 calendar days of our request; failure to comply will result in confiscation of winnings and permanent account closure.

Verification typically takes up to three business days (72 hours) once all required documents have been received. Our KYC department operates Monday to Friday, 09:00-18:00 GMT+3. We may also request video verification via call. Please send documents through our website or to kyc@spinline.com.

Bonuses and Promotions

SpinLine Casino offers a Welcome Package of up to 1,800 EUR plus 800 Free Spins spread across your first four deposits. This offer is available to players from all eligible countries except Finland and Croatia. Bonus funds are valid for two days after activation, and free spins must be used within 24 hours of being credited. While a bonus is active, maximum bet sizes apply, and only one bonus may be active on your account at any time — deposit bonuses cannot be combined.

Wagering contributions vary by game type: slots contribute 100%, eligible instant games 10%, and roulette 5% (excluding live dealer roulette), while all other games contribute 0%. Live dealer games, table games, and jackpots cannot be played using bonus funds. No-deposit bonuses are subject to strict withdrawal caps, and jackpots cannot be triggered while any bonus remains active on your balance.

Loyalty Program and VIP Club

Our Loyalty Program spans 100 levels across five ranks — Trainee, Enthusiast, Specialist, Scout, and Prime — with a combined prize pool exceeding 182,000 EUR plus thousands of free spins. Levels are earned through XP accumulated from real-money play, and each level unlocks free spins or cash rewards. Your loyalty level also determines your applicable withdrawal limits. High rollers depositing 1,000 EUR or more may qualify for our High Roller Bonus and personal VIP manager support through vip@spinline.com.

Use of VPN and Fair Play

We do not permit the use of VPNs or any tools that disguise or interfere with your IP address. Any attempt to circumvent our geolocation restrictions will be treated as grounds for voiding winnings, forfeiting your balance, and permanently deactivating your account. We are committed to maintaining fair play across all games and reserve the right to investigate suspicious activity at any time.

Customer Support

Our support team is available 24/7 through live chat, email, and our contact form. General inquiries can be directed to support@spinline.com, verification matters to kyc@spinline.com, and VIP-related questions to vip@spinline.com. We currently provide support in English across all our channels.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational, or business changes. We encourage you to review this page regularly. Your continued use of SpinLine Online Casino following any amendment signifies your acceptance of the revised terms.